Welcome to the Ball State University download site.
This is your school's software distribution website, which allows students, faculty and staff to purchase software at significant discounts off standard retail prices.
If you have any questions regarding the purchase, download, or installation of the software, please call Kivuto Live customer support, Monday through Friday between 6am and 6pm EST.; call waiting time varies by time of day. Click here for a list of phone numbers and hours of operations by region/language.
IMPORTANT: Access to your software download and license key are only available on this site for 31 days after purchase, by default. Be sure to back them up in a safe place. If needed, you can purchase an Extended Access Guarantee to increase the access time to 24 months.
Office 365 Pro Plus is available at no cost to existing Ball State students, faculty, and staff. This option does not continue once your affiliation with Ball State has ended.
North America
6:00am to 6:00pm (Eastern Time)
| USA/Canada (Toll Free): |
1-866-435-4722
1-888-396-1447 |
| Local: |
1-613-526-2881 |
Europe, Middle East and Africa (EMEA)
12:00pm to 12:00am CET (Central European Time)
| France (Toll Free): |
0800-916021 |
| Germany (Toll Free): |
0800-182-8612 |
| Spain (Toll Free): |
900-809754 |
| United Kingdom (Toll Free): |
0-800-098-8436 |
| Other countries not listed: |
+44-845-8697566 |
Asia Pacific (APAC)
6:00pm to 6:00am (Singapore Time)
| Australia (Toll Free): |
1-800-426-231 |
| Hong Kong (Toll Free): |
800-968-781 |
| Malaysia (Toll Free): |
1-800-815-302 |